RFID Data Management

Fast Insights, Fast Action

Data Analytics Makes Retail Management Simple

For international retailers, retail management is becoming more complex and more time-consuming.
To help retailers overcome this challenge, Nedap developed a data analytics solution that makes sure you know which stores need your attention today.

The data analytics system provides in-depth analysis of behavior in the following areas, helping you reduce inventory loss for good, optimize stock levels and improve the performance of every store:

•  Staff
•  Customers
•  System

By providing key management information, the data analytics system lets you keep a close eye on inventory details and address any security or performance threats as early as possible.
The data analytics system reports on a wide range of topics, so you can quickly see which issues need to be tackled right away.

Always in the know?

With the data analytics system, you know exactly what is happening in your stores without having to visit them. The system reports all protocol violations, security issues and visitor information, so you always know which stores need tighter control and which stores are performing well.
To get the data analytics system, simply connect your Nedap hardware to the Nedap server.

Which stores need attention?

The data analytics system is designed as a management tool at local and national (international) level for comparing and measuring the performance of one or more stores. Designated managers can see information for all stores in their area of responsibility.
Because the system tells you more quickly where performance can be improved and what security risks exist. If you want to learn more about a specific store, you can drill down into any store with a single click.

Store Performance

Visitor information comes from the people counter data at store entrances and can be converted into dwell time, visitor numbers and
visitors per square meter (m²). This makes it possible to calculate each store's total trading time and its impact on theft risk.
Based on this information, a variety of decisions can be made, for example on marketing, security, vacancies and store performance.
Staffing: with the staffing tool, you can make sure each store has the right number of staff at the right time.
Based on each store's staffing levels and shift schedules, you can see whether staffing complies with company policy and whether staff numbers match visitor numbers.
Based on this information, retailers can decide where to allocate human resources and where to focus staffing planning.

Retail Loss Prevention

Staff Behavior: a secure store starts with staff behavior. The staff behavior tool reports whether staff behavior complies with protocol and whether it has affected any security issues.
If several staff members share an access card, the tool raises an alert, and it can provide a summary of intrusion alarm arming (disarming) events during closing hours.
Energy: in theory, stores with automated energy plans should have stable energy consumption. In practice, however, consumption in individual stores can fluctuate significantly.
The energy tool provides an energy consumption overview for each store and compares this week's data with the previous four weeks.
Based on this data, you can assess the relationship between energy management and staff behavior to optimize energy efficiency.

Audit Control

The audit control tool monitors whether store managers' work meets best-practice standards, safeguarding store security and profitability. In its overview, the tool lists all access cards that have not been used for a long time and shows identical passcodes.

E.A.S. Monitoring Tools

The E.A.S. monitoring tool provides detailed E.A.S. alarm counts and types, lists each store's alarm rate and reports merchandise tagging levels. Based on this data, you can take measures matched to each store's level of theft risk.
System Status: to secure high margins, we want to make sure the hardware keeps working properly. In the system status tool, you can quickly see the system's condition and any issues with in-store hardware that sends data to the data analytics platform, such as the Cube Core, E.A.S. antennas or people counters.
To stay informed anytime, anywhere, you can also access the data through the data analytics app.
The app instantly shows you visitor traffic, theft risk and staff statistics, and alerts you to any unusual events that need attention. The data analytics app is now available for Android and iOS mobile devices.

Global Support

Nedap Retail has built an extensive network of business partners covering every retail market you operate in. We combine local service with global support into a powerful whole. Because all partners are certified and engineers receive regular training, we can enforce strict quality standards worldwide. Nedap Retail has offices in the Netherlands, France, Germany, the UK, Spain, China, Hong Kong, the US and the Middle East, and certified partners in more than 90 countries and regions.